Delivery Details

How fast do you need your Mistral fix?

 

UK Delivery: 

We have two options for our UK customers:
Royal Mail Express service - £6.50 per order.
Royal Mail Standard service - £5.50 per order.
We aim to dispatch orders within 2 working days (during very busy sale periods, it may take slightly longer).
FREE UK STANDARD DELIVERY WHEN YOU SPENT OVER £50 ONLINE
Sent via Royal Mail standard service.
We aim to dispatch orders within 2 working days (Monday-Friday) (during very busy sale periods, it may take slightly longer).

UK Christmas Delivery:

Order before Sunday December 17 for delivery in time for Christmas.
*This is based on guidance provided by Royal Mail, Mistral cannot be held accountable for delays in delivery*
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International:

Please note: We are currently not shipping to Ukraine or Russia. If you require more information, please email us at: info@mistral-online.com
Sent fully tracked.
Cost calculated at checkout - varies depending on location.
Dispatched within 2 working days (Monday - Friday).
Sometimes unavoidable delays may occur so, please do keep an eye on tracking info for 14 days.
UK taxes and duties are paid at checkout.
Please note, further payment of taxes and duties in your country may be requested by Evri International.
 
 

If you have any issues, questions or concerns, just contact info@mistral-online.com and we’ll be very happy to help.