Delivery Details

How fast do you need your Mistral fix?

We have two options for our UK customers:
 

UK Delivery: 

Royal Mail Express service - £6.50 per order.
Royal Mail Standard service - £5.50 per order.
We aim to dispatch orders within 2 working days (during very busy sale periods, it may take slightly longer).
FREE UK STANDARD DELIVERY WHEN YOU SPENT OVER £50 ONLINE
Sent via Royal Mail standard service.
We aim to dispatch orders within 2 working days (Monday-Friday) (during very busy sale periods, it may take slightly longer).
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International:

Please note: We are currently not shipping to Ukraine or Russia. If you require more information, please email us at: info@mistral-online.com
If you’re looking to have your Mistral order delivered outside of the UK, here’s our International Delivery information:

Channel Islands Delivery: 

Sent via Royal Mail Standard International Service. £8.00 per order.
We aim to dispatch orders within 2 working days (Monday-Friday).
 

EU Delivery:

Sent fully tracked via Evri International.
£8 per order.
Dispatched within 2 working days (Monday-Friday).
In case of any delivery mischief caused by COVID-19, Brexit delays or the weather, please keep an eye on tracking for 14 days.
UK taxes and duties are paid at checkout.
Please note, further payment of taxes and duties in your country may be requested by Evri International.
 

Rest of the World Delivery:

Sent fully tracked via Evri International.
£15 per order.
Dispatched within 2 working days (Monday - Friday).
Sometimes unavoidable delays may occur so, please do keep an eye on tracking info for 14 days.
UK taxes and duties are paid at checkout.
Please note, further payment of taxes and duties in your country may be requested by Evri International.
 
 

If you have any issues, questions or concerns, just contact info@mistral-online.com and we’ll be very happy to help.