Parcels are sent by 48-Hour Hermes and currently will not need to be signed for. Your courier will instead log the name of the person accepting the item, and they can sign on your behalf.
Additionally, for all customers (including those who are self-isolating) where any parcel that won’t fit through your letterbox needs to be delivered, your courier will place the item on your doorstep. Having knocked on the door, they will then step aside to a safe distance while you retrieve your item. We would advise also listing a safe space just incase you are not available. (unfortunately they aren't able to leave parcels in or around bins).
Overseas deliveries are charged at £8 for parcels to Europe and £10 Worldwide.
All parcels are sent by OCS and you will need to sign for it. Delivery times vary from country to country but please allow 10 to 14 days from date of dispatch for delivery. Local import duties may be payable on receipt.
Other Delivery Information
We will only charge you postage once per order, even if we send you more than one parcel. Delivery dates are not guaranteed, although we do our everything we can to get parcels to you on time (especially in these trying times!)
Sometimes we may not be able to supply certain items and will have to cancel some or part of your order before delivery. We will email you if this happens and you will not be charged for the unshipped items. If you have been charged, we will refund the full amount.