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Terms & Conditions

All the legal bits that we need to tell you about.

Terms And Conditions Of Sale - Mistral-Online Website:

The displaying of products and/or prices on this Site constitutes an invitation to treat only. No contract shall come into existence until we accept your order, and then we reserve the right to accept or reject any order in our absolute discretion. We also reserve the right withdraw from any contract due to genuine pricing errors. Any acceptance will be subject to these terms and conditions, to the entire exclusion of any others you may seek to impose. We reserve the right to change and/or withdraw any product displayed on this Site without notice at any time before your order is accepted.

** Delivery and Returns Legal Statement - Please Read Carefully

Under the United Kingdom's Distance Selling Regulations you have the right to cancel your order. To do so you must inform us in writing within 7 days from the day after receipt of your order to our internet orders department, either by post or email to info@mistral-online.com.

Returning any item within 7 days will also be taken as notice of cancellation of your order (or part of your order). Please quote your order number on all correspondence.

Goods are provided to you on approval and legal title to the goods will not pass to you until the 7 days post-delivery period has expired. On receipt of the goods, Mistral will give you a full refund of the amount paid or an exchange/credit as required.

If you return goods on which you have received a discount/offer, that discount/offer will no longer apply if you fall below the discount/offer threshold.

The contract in respect of sale of goods between Mistral and you requires that you return the goods to Mistral on cancellation. This does not affect your statutory rights.

Governing law and jurisdiction

These terms and conditions shall be governed by and constituted in accordance with English law, and any dispute shall be subject to the exclusive jurisdiction of the English courts. By using this web site, you hereby submit to the exclusive jurisdiction of such courts for such purpose, and waive any and all objections to jurisdiction or venue therein.

PROMOTIONS

Royal Wedding Weekend 20% Off - From 18.05.18 at 1600 to Sunday 23:59 20.05.18 23:59

*Please note we will not be offering Free Returns for the duration of this promotion*

  • Offer applies to full priced Items only.
  • Cannot be used in conjunction with any other offer or discount.
  •  Offer available in store and online.
  • Offers may be changed or withdrawn without notice by Mistral Online Ltd or Mistral Stores Ltd and has no cash alternative.
  • You must complete your purchase of the offer during the promotional period to receive the discount.
  •  Standard Terms and Conditions for using the Mistral Online Website apply. If you have any queries please contact us.
 

A Royal Feast Of Offers Promotion

Offers Apply from Friday 04.05.18 until Friday 18.05.18 4pm

*Please note we will not be offering Free Returns for the duration of this promotion*

Your Wedding Outfit - £10 Off Selected Dress

  • The offer applies to selected Dresses.
  • The offer has already been applied to the dresses included in the offer.
  • Cannot be used in conjunction with any other offer or discount.
  • Offer available in store and online.
  • Offers may be changed or withdrawn without notice by Mistral Online Ltd or Mistral Stores Ltd and has no cash alternative.
  • You must complete your purchase of the offer during the promotional period to receive the discount.
  • Offer is subject to stock availability, whilst stock lasts.
  • Standard Terms and Conditions for using the Mistral Online website apply. If you have any queries please contact us.

A Wedding Gift For You:

Spend over £50 for £5 Off, Spend over £75  for £10 off, Spend over £100 for £20 off.

  • Offer applies to full priced Items only.
  • Cannot be used in conjunction with any other offer or discount.
  • Discount will be shown at checkout
  • Offer available in store and online.
  • Offers may be changed or withdrawn without notice by Mistral Online Ltd or Mistral Stores Ltd and has no cash alternative.
  • You must complete your purchase of the offer during the promotional period to receive the discount.
  • Standard Terms and Conditions for using the Mistral Online Website apply. If you have any queries please contact us.

Saturday Telegraph 05.05.18 Introductory Offer - Save 10%

  • Offer Applies from Saturday 05.05.18 until Tuesday 05.06.18
  • Offer valid for new customers, first order only.
  • Cannot be used in conjunction with any other offer or discount.
  • Offer applies to full priced Items only.
  • Offers may be changed or withdrawn without notice by Mistral Online Ltd or Mistral Stores Ltd and has no cash alternative.
  • You must complete your purchase of the offer during the promotional period to receive the discount.
  • Offer valid upon quotation of advertised code or presentation of advert in store.
  • Offer available in store and online.
  • Standard Terms and Conditions for using the Mistral Online website apply. If you have any queries please contact us.
  • Free delivery available on orders over £60.